Recorded calls and forms
The contact actions shown by the dated account record. Calls and forms are counted separately.
The measurement standard
I test every call and form path, count each conversion once, and show where every dollar went. Every number has a source and a reporting period.
How an ad click is measured
A homeowner searches for your service and contacts your business.
I test call and form tags before launch. Each lead links to its ad and search term.
Call-length and form rules, agreed before launch, filter out the noise.
How contacts are separated
Passes call and form checks and fits your area. Added to your monthly report.
Left out of lead totals. Bad searches are blocked with negative words.
See spend, calls and forms, checks, and my advice: continue, change, or stop.
Start with the contact
The contact actions shown by the dated account record. Calls and forms are counted separately.
Real calls and forms that pass quality checks. Filters and duplicate rules are written down.
Requests for a service you offer, in an area you cover. Each one has a real need and working contact details.
Before launch
Set a call length that fits your trade, such as over 60 seconds. Check real calls, repeat callers, and service fit. Call length is one filter, not the whole check.
Use spam blocks, test real form sends, and check for double fires. A failed send or a phone tap stays separate from a real lead.
Where the money went
Spend is reported three ways, so you can see what each part of the account cost and what it brought in.
Spend, calls, forms, and cost per contact for each campaign, so budget can move toward what works.
The searches the money went on. Terms that bring no fitting calls or forms are blocked as negatives.
Calls and forms counted separately, with call length shown, so one never inflates the other.
Spend and math
Ad spend divided by recorded calls and forms. For example, $1,200 in ad spend ÷ 36 contacts = $33.33 each. The count, currency, and dates are named.
The management fee is shown apart from ad spend, so you can add it in and see the all-in cost per contact yourself.
The report counts calls and forms. Which of them became jobs is tracked in your own records.
Your monthly report
See spend, recorded calls and forms, quality checks, and my advice: continue, change, or stop.
The form sends your details to me by email. I reply personally.